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authorArchaic <archaic@linuxfromscratch.org>2005-10-01 17:00:47 +0000
committerArchaic <archaic@linuxfromscratch.org>2005-10-01 17:00:47 +0000
commit71ba45f7790e3345a570a800255ab9707dd8e1fc (patch)
tree4147090cc0e908ae1711b76f9acf037205df27bb /chapter01
parent810deb9a4c8e5b3f415ecdd5d0aef2bef9608fb1 (diff)
Made more explicit the path to problem solving one should take.
git-svn-id: http://svn.linuxfromscratch.org/LFS/trunk/BOOK@6938 4aa44e1e-78dd-0310-a6d2-fbcd4c07a689
Diffstat (limited to 'chapter01')
-rw-r--r--chapter01/administrativa.xml8
-rw-r--r--chapter01/askforhelp.xml17
2 files changed, 17 insertions, 8 deletions
diff --git a/chapter01/administrativa.xml b/chapter01/administrativa.xml
index 07862ed48..035804a09 100644
--- a/chapter01/administrativa.xml
+++ b/chapter01/administrativa.xml
@@ -20,9 +20,11 @@ that is located at <ulink url="&faq-root;"/>.</para>
<sect2 id="ch-scatter-maillists" xreflabel="Chapter 1 - Mailing Lists">
<title>Mailing Lists</title>
-<para>The <uri>linuxfromscratch.org</uri> server hosts a number of
-mailing lists used for the development of the LFS project. These lists
-include the main development and support lists, among others.</para>
+<para>The <uri>linuxfromscratch.org</uri> server hosts a number of mailing lists
+used for the development of the LFS project. These lists include the main
+development and support lists, among others. If the FAQ does not solve the
+problem you are having, the next step would be to search the mailing lists at
+<ulink url="&lfs-root;search.html"/>.</para>
<para>For information on the different lists, how to subscribe, archive
locations, and additional information, visit
diff --git a/chapter01/askforhelp.xml b/chapter01/askforhelp.xml
index f8213b160..fa6ddccaa 100644
--- a/chapter01/askforhelp.xml
+++ b/chapter01/askforhelp.xml
@@ -14,11 +14,18 @@ not answered on this page, try to find the source of the problem. The
following hint will give you some guidance for troubleshooting: <ulink
url="&hints-root;errors.txt"/>.</para>
-<para>We also have a wonderful LFS community that is willing to offer
-assistance through the mailing lists and IRC (see the <xref
-linkend="ch-scatter-administrativa"/> section of this book). In order
-to assist with diagnosing and solving the problem, please include
-all relevant information in your request for help.</para>
+<para>If you cannot find your problem listed in the FAQ, search the mailing
+lists at <ulink url="&lfs-root;search.html"/>.</para>
+
+<para>We also have a wonderful LFS community that is willing to offer assistance
+through the mailing lists and IRC (see the <xref
+linkend="ch-scatter-administrativa"/> section of this book). However, we get
+several support questions everyday and many of them can be easily answered by
+going to the FAQ and by searching the mailing lists first. So for us to offer
+the best assistance possible, you need to do some research on your own first.
+That allows us to focus on the more unusual support needs. If your searches do
+not produce a solution, please include all relevant information (mentioned
+below) in your request for help.</para>
<sect2>
<title>Things to Mention</title>