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diff --git a/chapter02/askforhelp.xml b/chapter02/askforhelp.xml
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+++ b/chapter02/askforhelp.xml
@@ -2,31 +2,29 @@
<title>How to ask for help</title>
<?dbhtml filename="askforhelp.html" dir="chapter02"?>
-<para>If you have a problem while using this book, you'll find that most
-of the people on Internet Relay Chat (IRC) and the mailing lists will be
-willing to help you. You can find a list of the LFS mailing lists in
-<xref linkend="ch01-maillists"/>. To assist us in helping though, you should
-make sure that you have as much relevant information as you can
-available. This will assist in diagnosing and solving your problem.
-This part of the book will guide you as to which sort of information
-will be useful.</para>
+<para>If you encounter a problem while using this book, you'll find that most
+of the people on Internet Relay Chat (IRC) and on the mailing lists are
+willing to help you. (An overview of the LFS mailing lists you can find in
+<xref linkend="ch01-maillists"/>.) To assist us in diagnosing and solving
+your problem, make sure to include as much relevant information
+as possible in your request for help.</para>
<sect2>
-<title>Basic Information</title>
+<title>Things to mention</title>
-<para>First of all we need a brief explanation of the problem.
-Essential things to include are:</para>
+<para>Apart from a brief explanation of the problem you're having, the
+essential things to include in your request are:</para>
<itemizedlist>
-<listitem><para>The version of the book you are using, which is &version;</para></listitem>
-<listitem><para>Which package or section you are having problems with</para></listitem>
-<listitem><para>What the exact error message or symptom you are receiving is</para></listitem>
-<listitem><para>If you have deviated from the book at all</para></listitem>
+<listitem><para>the version of the book you are using (being &version;),</para></listitem>
+<listitem><para>the package or section you are having problems with,</para></listitem>
+<listitem><para>the exact error message or symptom you are receiving,</para></listitem>
+<listitem><para>whether you have deviated from the book at all.</para></listitem>
</itemizedlist>
-<para>Note that saying that you've deviated from the book doesn't mean
-that we won't help you, after all, LFS is all about choice. It'll just
-help us to see the possible other causes of your problem.</para>
+<para>(Note that saying that you've deviated from the book doesn't mean
+that we won't help you. After all, LFS is about choice. It'll just
+help us to see other possible causes of your problem.)</para>
</sect2>